Privacy Policy

1. Introduction

This Privacy Policy (“Policy”) explains how CoinDuck (“we,” “our,” or “us”) collects, uses, discloses, and protects your information when you use our website, analytics platform, and related services (collectively, the “Service”).

CoinDuck provides institutional-grade analytics for crypto exchanges and decentralized exchanges, including real-time market data, protocol analytics, on-chain metrics, portfolio tracking, and trading intelligence across leading ecosystems such as Hyperliquid, Aster, EdgeX, and Lighter.

By accessing or using our Service, you agree to the collection and use of your information in accordance with this Policy. If you do not agree with any part of this Policy, please discontinue use of the Service immediately.

2. Information We Collect

We collect information you provide directly to us, information collected automatically when you use the Service, and information from third-party sources.

Information You Provide to Us

We collect information you voluntarily provide, including:

• Wallet addresses you submit for portfolio analysis or trader profile lookup
• Email address when you subscribe to our newsletter or contact us
• Information you provide when contacting our support team
• Communications preferences and feedback you share with us

Information Collected Automatically

When you access or use our Service, we may automatically collect:

• Log information such as your IP address, browser type, access times, pages viewed, and referring URL
• Device information including hardware model, operating system, and unique device identifiers
• Usage data such as features used, pages visited, and time spent on the Service

We use cookies, web beacons, and similar tracking technologies to collect some of this information. Please see Section 5 for more details.

3. Wallet & On-Chain Data

As a crypto exchange analytics platform, we process publicly available blockchain data to provide our analytics and insights. Please be aware of the following:

• Wallet addresses you submit for analysis are used to retrieve and display publicly available on-chain trading data and portfolio information
• Blockchain transaction data is inherently public. We aggregate and analyze this data but do not control the underlying blockchain
• We do not have access to your private keys, seed phrases, or the ability to initiate transactions on your behalf
• Portfolio data and trading analytics are provided for informational purposes only and do not constitute financial advice
• When you connect your wallet via services like WalletConnect, we only access publicly available data associated with your wallet address

If you do not wish for your wallet address to be used in our analytics, please do not submit it through our platform.

4. How We Use Your Information

We use the information we collect for the following purposes:

• Provide, operate, and maintain our analytics platform and real-time market data
• Process and display on-chain trading data, portfolio analytics, and market intelligence
• Improve, personalize, and expand our features and user experience
• Send you technical notices, security alerts, newsletters, and administrative messages
• Analyze usage trends and monitor platform performance and stability
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Comply with legal obligations and protect our rights and property

5. Cookies & Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your interaction with our Service. These technologies help us improve your experience, understand usage patterns, and deliver relevant content.

Types of Cookies We Use

• Essential Cookies: Required for the basic operation of our Service, such as maintaining your session and security.
• Analytics Cookies: Help us understand how users interact with our Service so we can improve features and performance.
• Preference Cookies: Remember your settings and preferences to provide a personalized experience.

Your Cookie Choices

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our Service.

6. Data Sharing & Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• Service Providers: With third-party vendors who help us operate our platform, including hosting providers, analytics services, and email delivery services. These providers are contractually bound to protect your information.
• Blockchain Data Providers: With API providers and data indexers that supply on-chain market data used in our analytics.
• Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
• Protection of Rights: To protect the rights, property, and safety of CoinDuck, our users, or others, including fraud prevention and enforcement of our Terms of Use.
• Business Transfers: In connection with a merger, acquisition, sale of assets, or other business transaction, your information may be transferred as a business asset.
• With Your Consent: We may share your information for any other purpose disclosed to you with your consent.

We may also share aggregated or de-identified information that cannot reasonably be used to identify you.

7. Data Security

We implement industry-standard technical and organizational security measures to protect your information, including:

• Encryption of data in transit using HTTPS/TLS protocols
• Access controls and least-privilege practices to limit internal access to personal data
• Regular security assessments and monitoring of our systems
• Secure data storage with trusted service providers

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security of your information. We recommend that you protect your wallet credentials and never share your private keys or seed phrases with anyone.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law.

• Wallet addresses and portfolio data are retained for the duration of your use of our Service
• Email addresses for newsletter subscriptions are retained until you unsubscribe
• Log and usage data may be retained for shorter periods, except when needed for security, legal compliance, or platform improvement
• When we no longer have a legitimate business need to retain your data, we will delete or anonymize it

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. Our servers and service providers may be located in various jurisdictions worldwide.

When we transfer your personal data across borders, we implement appropriate safeguards, including Standard Contractual Clauses or other lawful transfer mechanisms, to ensure your information receives an adequate level of protection.

By using our Service, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.

10. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal information where applicable
• Right to Restrict Processing: Request that we limit the processing of your information
• Right to Data Portability: Request your information in a structured, machine-readable format
• Right to Object: Object to processing of your information for direct marketing or other purposes
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent for processing

Marketing Communications

You can opt out of receiving marketing and newsletter communications from us at any time by clicking the “unsubscribe” link in any email we send or by contacting us directly.

Cookie Preferences

You can manage your cookie preferences through your browser settings. Some U.S. state laws may provide additional rights regarding the use of cookies for targeted advertising.

Exercising Your Rights

To exercise any of these rights, please contact us using the details in Section 14. We will respond to your request within the timeframe required by applicable law.

11. Third-Party Services & Links

Our Service may contain links to third-party websites, applications, and services, including exchange and DEX platforms, blockchain explorers, and analytics tools. We are not responsible for the privacy practices of these third parties.

We encourage you to review the privacy policies of any third-party services you access through our platform. Your use of these third-party services is at your own risk and governed by their respective terms and policies.

Our Service may also integrate with wallet connection services such as WalletConnect. When you connect your wallet, you are subject to the terms and privacy policies of those services.

12. Minors

Our Service is not intended for individuals under the age of 18 (or the age of majority in your jurisdiction). We do not knowingly collect personal information from minors. If we become aware that a minor has provided us with personal information, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by updating the “Latest Version” date at the top of this page and, where appropriate, by providing additional notice such as a notification on our website.

Your continued use of our Service after any revisions to this Policy constitutes your acceptance of the updated terms. We encourage you to review this Policy periodically.